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Résumé of James A. Gayhart

Qualifications Profile

Solutions-oriented Information Technology professional with extensive experience in software development, system analysis, network management, and customer service.
  • Expert-level debugging capabilities; consistently develop viable solutions to complex programming challenges.
  • Comprehensive knowledge of state-of-the-art software development tools and operating systems to ensure that applications remain compatible with new hardware and platforms.
  • Excellent organization and time-management skills, coupled with flexibility and the ability to simultaneously handle a variety of tasks and shifting priorities.
  • Strong interpersonal skills; effectively interact with staff at all levels, clients, and vendors.

Professional Experience

GED Integrated Solutions -- Twinsburg, OH
Software Design Engineer September 2006 -- Present
Used VB.NET to create a Human-Machine Interface (HMI) for a machine that cleans window corners. Utilized G-Code to make the cleaning functions programmable. Utilized DWG and DXF files and line drawing to display machine movement. Used SQL Server to store machine movement information and logging information. Used VB.NET to create a HMI for a machine that welds vinyl lineals together to create window frames.
Key Achievements:
  • On project team that won Window & Door Magazine's 2008 Crystal Achievement Award for "Most Innovative Machine."
United Support Systems -- Santa Rosa, CA
(formerly SoftCell, Inc. and BAJA Systems, Inc.)
Software Developer / System Analyst / Operations Lead January 2000 -- October 2007
Exercised a great deal of discipline and freedom in developing applications based on customers’ specifications for provider of end-to-end solutions, including data acquisition, mediation, provisioning, billing, customer care, electronic data transfer, and enhanced mail services. Communicated with vendors regarding project requirements and issues related to their products. Interface with customers to gather project information, troubleshoot technical issues, and disseminate information at a level they could comprehend. Created specifications for, install, test, and operate company equipment encompassing mail stuffer / inserter, network servers, high-speed printers, networking equipment, voice mail system, and multiple workstations. Write user and system documentation, as well as computer / network policies. Kept track of several hundred thousand invoices per month. Monitored several million call data processing entries per month.
Key Achievements:
  • Used Visual Basic 6 to write a continuous automated record-handling system that manages in excess of one million records per month, reducing manual labor by 90%.
  • Participated on software development team established to design, program, and implement the interface to Java- and Oracle-based third party rating engine. Used Crystal Reports to create and rebuild data dictionaries and write simple reports.
SoftCell, Inc. / BAJA Systems, Inc. -- Santa Rosa, CA
Maintenance Programmer / IS October 1994 -- January 2000
Investigated pre-written code to fix specific bugs and implement specific features to enhance functionality. Used QuickBasic to write programs to convert from proprietary file formats to industry standard formats. Maintained legacy billing system using QuickBASIC / PDS and Btrieve. Autonomously managed majority of daily data processing and beta testing. Answered telephone and relayed information from customers to engineers. Backed up two NetWare servers and one NT server using ArcServeIT for Netware.
Key Achievements:
  • Utilized QuickBASIC to write invoice generation software to output data in PCL 5E and HP GL/2 format.
  • Used QuickBASIC to write automated nine-track tape loading software.
  • Maintained the source code repository.
  • Wrote software to automate data exchange between clients.

Education Background

Kaplan University – Davenport, IAJanuary 2008 -- July 2009 (Projected)
Currently completing coursework towards Bachelor of Science in Information Technology -- Programming
President’s List Honors for two consecutive terms
4.00 Cumulative GPA
First Place Winner of the "Basic Computing/Applications Student Competition"

Saint Leo University -- Saint Leo, FLAugust 2004 -- June 2006
Completed coursework toward undergraduate degree in Computer Information Systems with a minor in Human Resource Administration.
Former member of Computer Science Association, Business Association, and Board of Advisors

Harcourt Learning -- Scranton, PAJanuary 2000 -- February 2004
Associate of Science in Applied Computer Science


Certifications

Microsoft Certified Professional Developer: Windows DeveloperJune 2008

Microsoft Certified Technology Specialist: .NET Framework 2.0 Windows ApplicationsMay 2008


Associations

Golden Key International Honour SocietyJune 2008 -- Present

Alpha Beta Kappa National Honor Society, Delta Zeta ChapterJune 2008 -- Present

Boy Scouts of America1983 – 1994
Formerly obtained rank of Life and Order of the Arrow